Our Core Values:

Underpin every part of our day to day work:

Happy & Enthusiastic – infectiously refreshing
Inspiring Others – practically supporting people
Adding Value – responsively focused on quality
Understanding – recognising and embracing difference
Team Playing – achieving success together

Our Vision is:

“To be the most recommended training provider in the UK focused on supporting our customers in achieving their business goals by inspiring and challenging their thinking.”

Our Mission is:

“To enable organisations and their people to achieve extraordinary results through the design and delivery of creative and proven learning solutions.

We concentrate our expertise in guiding people to success, enhancing their interpersonal and people skills and providing them with a very practical toolkit of general business tools and techniques.

Making the most of our own team’s experience ensures we can support our customers in the achievement of their own Vision, Mission & Values.”

Our Environmental Policy is:

Here at Four Steps Training we are committed to promoting environmentally friendly technology and reducing our carbon footprint wherever possible – here are some of the ways how:

Paper and Recycling

All our literature is produced on FSA paper which means that…

We aim to only print when completely necessary and the introduction of our download centre means that we produce far less paper based course materials as delegates can access these online.

Our print cartridges are always recycled too.


With many of our associate trainers being geographically based around the UK we will always look to minimise travel by selecting the most experienced trainer closest to our customers own base.

Where this is not feasible we will always promote the use of public transport.

When delivering course materials or equipment to our customers, we will aim to use the most eco-friendly and cost effective means possible.

We are currently working with our colleagues at JP Feltham Associates to obtain our ISO 14001 – Environmental Management System certification.